MAX MOTORSPORT

TERMS OF SERVICE & CONDITIONS OF SALE

Effective Date: October 2026
Last Updated: October 2026

These Terms of Service and Conditions of Sale (“Terms”) govern the use of the Max Motorsport website, all online and in-store purchases from Max Motorsport, the supply of products by Max Motorsport, collections, deliveries, returns, warranties and all related transactions between Max Motorsport and its customers.

Please read these Terms carefully before purchasing any product.

By accessing this website, placing an order, making payment, accepting delivery, collecting goods or purchasing from Max Motorsport, you acknowledge that you have had a reasonable opportunity to read and understand these Terms and agree to be bound by them.

Nothing contained in these Terms is intended to exclude, restrict or waive any consumer right that may not lawfully be excluded, restricted or waived under South African law.

1. COMPANY INFORMATION

This website is operated by:

Maxspeed Motorstyling CC
Trading as: Max Motorsport
Registration Number: 2002/024488/23
Country of Registration: Republic of South Africa

Physical Address:
Shop U14, City View Centre
350 Umgeni Road Entrance
Durban, KwaZulu-Natal, 4001
South Africa

Telephone: 031 309 6914 / 031 309 8078 / 031 309 8085
Online Department: 031 065 0160
WhatsApp: 060 567 3261
Email: info@maxmotorsport.co.za
Website: www.maxmotorsport.co.za

Throughout these Terms, “Max Motorsport”, “Max”, “we”, “us” and “our” refer to Maxspeed Motorstyling CC trading as Max Motorsport. “Customer”, “you” and “your” refer to the individual, business or entity purchasing goods, using the website or otherwise transacting with Max Motorsport.

2. GOODS AND SERVICES

Max Motorsport operates in the automotive industry and supplies a wide range of automotive and aftermarket products, including:

• Aftermarket car accessories
• Lamps and automotive lighting
• Performance parts
• Car audio
• Alloy/mag wheels and rims
• Tyres
• Bulbs and LED products
• Vehicle electronics
• Radios and multimedia systems
• Amplifiers, equalizers and crossovers
• Speakers, subwoofers and tweeters
• Split systems
• DVR and reverse cameras
• Spoilers and body kits
• Bumpers, grilles, diffusers and splitters
• Nudge bars and roll bars
• Fibreglass products
• Interior and exterior accessories
• Styling products
• Replacement parts
• Other automotive products and accessories

By purchasing from Max Motorsport, the customer agrees to these Terms, subject always to statutory rights that cannot lawfully be excluded.

3. SOUTH AFRICAN LAW

These Terms are governed by the laws of the Republic of South Africa.

Where applicable, transactions may be subject to legislation including the Consumer Protection Act 68 of 2008 (“CPA”), Electronic Communications and Transactions Act 25 of 2002 (“ECTA”), Protection of Personal Information Act 4 of 2013 (“POPIA”) and other applicable South African legislation.

If any provision of these Terms conflicts with a mandatory provision of applicable law, the mandatory provision will prevail to the extent of that conflict. All remaining provisions will continue to apply.

4. AFTERMARKET AND NON-OEM PRODUCTS

Unless expressly represented as an original equipment manufacturer (“OEM”) product, products sold by Max Motorsport may be aftermarket/non-OEM products.

Aftermarket products may differ from OEM components in design, material, manufacturing method, dimensions, tolerances, colour, finish, mounting method or installation requirements.

Certain aftermarket products are intended primarily for vehicle modification, improved aesthetics, specialised applications, performance applications and, where expressly indicated, off-road use.

Aftermarket products may require professional preparation, adjustment, trimming, drilling, alignment, fabrication, wiring, programming, painting or installation. The requirement for reasonable professional adjustment or preparation does not, by itself, establish that a product is defective.

Where a product is specifically designated for off-road use, the customer is responsible for ensuring that its use is lawful and appropriate. Subject to mandatory statutory rights, Max Motorsport is not responsible for structural failure or damage caused by extreme off-road use, impact, misuse, negligent installation or use outside the intended product specification.

5. PRODUCT INFORMATION, WEBSITE ACCURACY AND IMAGES

Max Motorsport makes reasonable efforts to ensure that product descriptions, specifications, prices, photographs and compatibility information are accurate.

Product photographs are generally illustrative. Actual products may differ slightly in colour, shade, texture, finish, packaging, branding placement, design details, dimensions, accessories supplied or appearance. Screen settings, lighting and photography may affect how colours and finishes appear online.

Manufacturers and suppliers may change packaging, specifications or minor design details without notice. Where a particular measurement, specification, colour, component or finish is critical, the customer should confirm it with Max Motorsport before purchasing.

Website information may occasionally contain typographical errors, omissions, incorrect descriptions, pricing errors, promotional errors, shipping errors or inaccurate stock information. Max Motorsport may correct such information and, subject to applicable law, take appropriate action in respect of an affected order.

6. VEHICLE COMPATIBILITY

Automotive components frequently vary according to make, model, year, derivative, body shape, engine, trim level, facelift/pre-facelift configuration, wheel specification, factory options and previous modifications.

The customer is responsible for supplying accurate vehicle information. Max Motorsport may request VIN/chassis details, photographs, measurements, registration information or other identifying information.

Where a customer independently selects a product without obtaining written fitment confirmation from Max Motorsport, the customer is responsible for verifying compatibility before installation. A product advertised for a particular vehicle model does not necessarily fit every derivative or modified version of that vehicle.

7. PROFESSIONAL FITMENT

Automotive products must be installed by appropriately qualified and experienced persons where professional installation is reasonably required.

Depending on the product, Max Motorsport may require an approved, accredited or appropriately qualified automotive fitment centre, RMI-approved facility where expressly required, audio fitment centre, wheel and tyre fitment centre, auto-electrician, mechanic, panel beater or other professional installer.

Where required for a warranty claim, Max Motorsport may request the installer’s invoice/details, fitment receipt, installation photographs, diagnostic information, vehicle details and proof of professional installation.

Where a product-specific warranty expressly requires accredited/RMI-approved professional fitment, self-installation, DIY fitment or non-approved fitment may invalidate the additional supplier or contractual warranty, subject always to statutory rights that cannot lawfully be excluded.

Damage caused by incorrect installation, misuse, unauthorised modification or installation contrary to instructions is not considered a manufacturing defect.

8. BODY KITS, SPOILERS, BUMPERS AND EXTERIOR PRODUCTS

IMPORTANT: All spoilers, bumpers, body kits, grilles, lips, diffusers, splitters, fibreglass products and similar exterior components must be inspected and trial-fitted BEFORE painting or permanent installation.

Before modification, the customer or installer must verify the correct product, condition, alignment, dimensions, mounting points, fitment and compatibility.

If a fitment problem or suspected defect exists, STOP INSTALLATION AND CONTACT MAX MOTORSPORT BEFORE CONTINUING.

Do not paint, wrap, drill, cut, trim, sand, bond, weld, modify or permanently attach a product where an apparent issue exists.

Some aftermarket body components require professional preparation, adjustment, trimming or alignment. Customers are strongly advised to use a reputable professional panel beater or fitment centre.

To the maximum extent permitted by law, Max Motorsport is not responsible for avoidable painting, panel-beating, wrapping, installation, removal, reinstallation or other labour costs incurred where a visible problem existed before the work was performed.

9. WHEELS AND RIMS

IMPORTANT: All wheels/rims must be inspected by the customer and/or a professional fitment centre BEFORE tyres are mounted or the wheels are balanced.

Before tyre fitment, verify:

• Wheel size and width
• PCD
• Offset
• Centre bore
• Brake clearance
• Vehicle clearance
• Physical condition
• Colour and finish
• Quantity
• Tyre compatibility
• General vehicle compatibility

DO NOT MOUNT A TYRE, BALANCE OR FIT A WHEEL WHERE A VISIBLE DEFECT, INCORRECT SPECIFICATION, DAMAGE OR FITMENT CONCERN EXISTS. Contact Max Motorsport before proceeding.

Wheel Quality Checks

Max Motorsport may quality-check, inspect, photograph and/or video rims before dispatch or collection. These records may be retained as evidence of the condition, finish, quantity, packaging and identifying information immediately before the goods leave Max Motorsport. Where applicable, centre caps and/or decals supplied as part of the wheel package will be included.

Wheel Accessories

Depending on the wheel and vehicle combination, additional components may be required, including spigot rings, lock nuts, wheel nuts, wheel bolts, spacers or other fitment components. Unless expressly stated as included, these components may need to be purchased separately.

Wheel Damage After Fitment

Subject to statutory rights, damage caused by potholes, bad roads, kerbing, road impact, collision, accidents, negligent driving, racing, competition, overloading, incorrect tyre pressure, incorrect tyre sizing, incorrect installation, incorrect nuts/bolts, improper torque, suspension defects, vehicle modification or other external impact is not regarded as a manufacturing defect.

Where an additional supplier/contractual wheel warranty requires inspection before balancing or tyre mounting, proceeding despite an obvious problem may affect that additional warranty. Mandatory statutory rights remain unaffected.

10. AUDIO PRODUCT WARRANTIES

Radios, Amplifiers, Equalizers and Crossovers

Unless a longer warranty is specifically stated, these products carry a supplier-backed repair warranty of 3 months, subject to applicable statutory rights.

Where the supplier warranty applies, the product will ordinarily be submitted to the relevant manufacturer, importer, distributor or supplier for assessment/repair rather than automatically swapped out. The supplier warranty process normally takes approximately 14–21 working days, although this is an estimate and may vary.

Double Din Units

Unless a different or longer warranty is specifically stated, Double Din units carry a supplier-backed repair warranty of 6 months, subject to statutory rights.

The supplier warranty process normally takes approximately 14–28 working days, although this is an estimate and may vary.

Speakers, Subwoofers, Tweeters, Split Systems, DVR and Reverse Cameras

Unless a separate supplier warranty is specifically stated, Max Motorsport does not provide an additional voluntary/supplier warranty on these products.

Where reasonably practicable, these products may be tested before leaving the store or before dispatch. The absence of an additional voluntary warranty does not remove statutory rights that cannot lawfully be excluded.

Audio Fitment

Where the applicable supplier warranty requires professional installation, audio products must be installed by an approved/accredited fitment centre. An approved/accredited fitment receipt may be required for an additional warranty claim.

Where expressly required by the applicable product warranty, DIY/self-installation or non-approved fitment may invalidate the additional supplier warranty.

11. ELECTRICAL AND ELECTRONIC PRODUCTS

Electrical/electronic products must be installed correctly and in accordance with manufacturer or supplier requirements. Where reasonably practicable, products may be tested before dispatch or collection.

Subject to statutory rights, warranties do not cover faults caused by incorrect installation, incorrect wiring, reversed polarity, incorrect voltage, short circuits, electrical surges, incorrect grounding, damaged vehicle wiring, water ingress occurring after supply, tampering, unauthorised modification, physical damage, misuse or installation contrary to instructions.

Where reasonably required for warranty assessment, the product should be returned with its original packaging and all supplied components.

12. LAMPS, LIGHTING, BULBS AND LED PRODUCTS

This category includes headlights, taillights, fog lights, spotlights, bulbs, LED products, LED bars and LED kits.

Products should be inspected and, where reasonably possible, tested before installation. Professional installation is recommended.

Unless specifically stated, Max Motorsport does not provide an additional voluntary warranty beyond any applicable supplier or statutory warranty merely because a lighting product was tested before sale.

Physical damage, incorrect installation, wiring faults, voltage issues, water ingress caused after supply, modification or misuse are excluded from additional warranty cover to the extent permitted by law. Mandatory statutory rights remain unaffected.

13. CHROME AND SPECIAL-FINISH PRODUCTS

Chrome, chrome-plated, polished, painted and specialist finishes require appropriate maintenance.

Subject to statutory rights, additional warranty cover does not extend to deterioration caused by chemicals, acidic wheel cleaners, incorrect cleaning products, abrasive cleaning, salt, road contamination, scratching, impact, heat, weather exposure or neglect.

14. AFTERMARKET PRODUCT WARRANTY POSITION

Unless expressly stated otherwise, Max Motorsport does not provide an additional voluntary warranty on certain aftermarket categories, including:

• Body kits
• Rims
• Tyres
• Headlights, taillights, fog lights and spotlights
• Lighting and LED products
• Bulbs
• Spoilers
• Nudge bars and roll bars
• Fibreglass products
• Certain electrical products

This refers to the absence of an additional voluntary/supplier warranty and does not override statutory rights that cannot lawfully be excluded.

15. PARALLEL IMPORT / “GREY” GOODS

Some products may be parallel imports or “grey” goods. These may be genuine branded products legally sourced from international markets outside the authorised South African distributor/agent channel.

The authorised South African distributor may therefore not provide its ordinary local manufacturer’s warranty or after-sales support. Applicable supplier/importer support and statutory rights will be administered in accordance with applicable law.

16. PRE-OWNED, USED, DEMONSTRATION AND CLEARANCE GOODS

Certain products may be sold as pre-owned, used, second-hand, demonstration, display, refurbished, clearance, shop-soiled or otherwise not-new. Such goods may show reasonable signs of previous use, handling, installation, display or storage.

Where reasonably practicable, known material conditions or imperfections will be disclosed. A specifically disclosed and accepted condition cannot subsequently be treated as an undisclosed defect, subject to applicable law.

These products are generally not eligible for discretionary/change-of-mind returns or exchanges. Mandatory statutory rights remain unaffected.

17. ORDERS, STOCK AND AVAILABILITY

Placing an order constitutes an offer to purchase the selected goods. An automated acknowledgement does not necessarily constitute final acceptance.

Orders remain subject to stock availability, payment, fraud verification, correct pricing, delivery feasibility and these Terms.

If a product becomes unavailable, Max Motorsport may offer:

1. A suitable replacement
2. The option to wait for stock
3. A revised estimated availability date
4. Cancellation and refund of the affected item

Max Motorsport may decline or cancel an order where legally permissible, including where payment has not cleared, payment cannot be verified, fraud is suspected, stock is unavailable, a material pricing/listing error exists, delivery is not reasonably possible or the transaction is unlawful.

18. PRICING

Prices on online deals may differ from prices available in the physical store.

Unless otherwise stated, prices are expressed in South African Rand (ZAR).

Max Motorsport takes reasonable steps to ensure pricing accuracy. Genuine typographical, system or data errors may nevertheless occur. Where an incorrect price is displayed, Max Motorsport may take whatever action is permitted by applicable law.

19. PAYMENT OPTIONS

Payment methods may include Visa, Mastercard, American Express, EFT, direct bank transfer, Peach Payments, Payflex, in-store payment and other payment methods displayed at checkout.

Orders will only be processed/released once the required payment has been authorised, cleared and reflected where applicable.

Cash Deposits

IMPORTANT: All cash deposits into the Max Motorsport bank account attract a mandatory 2% cash-deposit fee.

Customers are therefore strongly encouraged to use EFT where appropriate.

Peach Payments and Payflex

Peach Payments and Payflex are independent payment service providers and their own terms may apply.

Service charges, instalment obligations, account restrictions, authorisation decisions or other charges imposed independently by those providers remain subject to the provider’s applicable terms. Customers are responsible for the lawful and authorised use of their payment methods.

20. PAYMENT SECURITY AND FRAUD

Max Motorsport may conduct reasonable fraud-prevention and payment-verification procedures. Additional verification may be requested for high-value or suspicious transactions.

Goods will not be released where payment has not cleared, is fraudulent, is unauthorised, has been reversed or cannot reasonably be verified.

Card transactions are processed through payment gateway/acquiring infrastructure made available by Max Motorsport from time to time. The payment provider displayed during checkout for the particular transaction will be the relevant provider.

Customers should never send Max Motorsport card PINs, banking PINs, internet-banking passwords or OTPs.

Customer details retained by Max Motorsport are handled separately from card credentials processed through independent payment-gateway infrastructure where that architecture applies.

21. MERCHANT COUNTRY AND CURRENCY

Merchant Country: South Africa
Transaction Currency: ZAR — South African Rand

22. SOUTH AFRICA-ONLY SALES

The offering on this website is intended for South African residents/clients and delivery addresses within the Republic of South Africa.

Unless expressly agreed otherwise in writing, Max Motorsport does not offer or facilitate international orders or international shipping.

23. DELIVERY POLICY

Subject to availability and cleared payment, standard orders are usually processed and shipped within approximately 3–7 working days.

This timeframe may vary depending on stock availability, product type, courier availability, supplier delays, promotions, public holidays, order volumes or circumstances outside Max Motorsport’s reasonable control.

Where reasonably available, dispatch may be confirmed by a booking, tracking number, voucher, reference or other delivery identifier.

Indicative courier transit periods after dispatch may generally be:

• Major metropolitan areas: approximately 1–5 working days
• Outlying/regional areas: approximately 5–7 working days

These periods are estimates and are not guaranteed delivery dates unless expressly agreed otherwise.

24. DELIVERY ADDRESS

The customer is responsible for providing a complete and accurate delivery address, recipient name, telephone number and other requested information.

Where permitted by law, additional costs caused by incorrect customer information, failed delivery, refusal of delivery or repeated delivery attempts may be charged to the customer.

25. TRANSIT INSURANCE AND DELIVERY RISK

Where optional transit insurance is offered, online purchases do not automatically include additional transit insurance unless expressly stated or requested and paid for before dispatch.

The absence of optional insurance does not transfer statutory delivery risk to a consumer earlier than applicable law permits. Risk in goods transfers in accordance with applicable South African law.

Where a customer independently appoints their own courier or transporter, responsibility and risk will be determined according to applicable law and the nature of that arrangement.

26. DELIVERY INSPECTION AND COURIER CLAIMS

Customers should inspect parcels carefully as soon as reasonably possible.

Where external packaging is visibly damaged, customers should:

• Photograph/video the package
• Record visible damage with the courier
• Retain all packaging
• Inspect the contents promptly
• Contact Max Motorsport immediately

Where reasonably practicable, the external condition of a parcel should be inspected before signing the waybill.

Signing an unqualified waybill may constitute evidence that no visible external damage was apparent at delivery, but does not waive statutory rights.

Insured Orders

Where an insured order has obvious material damage or missing components and the courier procedure permits refusal, the customer should not accept the delivery or sign an unqualified waybill.

A report should be submitted to Max Motorsport within 24 hours where reasonably possible, together with photographs, videos, packaging evidence, waybill information and details of the damage/missing goods.

Courier Claim Process

Max Motorsport will reasonably assist with an applicable courier/insurance claim but cannot guarantee the courier or insurer’s decision.

The standard courier/insurance claim process may take approximately 4–6 weeks.

Where the matter concerns only the courier/insurance process and no independent statutory remedy requires earlier action, replacement, refund or continuation of the affected order may be held pending finalisation of the claim.

27. PRIVATE / CUSTOMER-ARRANGED COLLECTIONS

Where a customer independently appoints a courier, transporter, driver, employee, friend or representative to collect goods, Max Motorsport must be notified in advance.

The collector may be required to provide an order number, customer name, identification, courier details, collection authority or other reasonable verification.

The order will not be released where authority cannot reasonably be verified.

Once goods have been correctly and lawfully handed to the customer’s independently appointed representative, Max Motorsport is not responsible for subsequent loss or damage caused solely by that private transporter/representative, to the maximum extent permitted by law.

28. IN-STORE COLLECTIONS

Online orders are generally processed Monday to Friday.

Customers should allow approximately 2–5 business days for in-store collection-order processing.

Where operationally possible, collection orders are ordinarily released within approximately 2–3 business days after receipt of the order, but only once payment has cleared, processing is complete and an official Ready for Collection / Pick-Up Notification has been issued.

Do not travel to collect merely because payment has been made.

Orders placed on weekends or public holidays will ordinarily receive processing attention from the online department at the start of the following working week.

Online orders may be collected during applicable store operating hours from Monday to Saturday once the official collection notification has been issued.

Sunday and public-holiday collections require prior arrangement, as the online department may be closed.

Where a courier collects on behalf of the customer, prior notice must be provided and the courier must have the relevant order number and required authority.

29. FREE SHIPPING

Products advertised as FREE SHIPPING may be available for a limited period, limited by quantity or stock, restricted to qualifying areas and subject to product-specific promotional conditions.

Unless otherwise stated, free shipping applies to qualifying main provincial/metropolitan city centres and may exclude outlying areas not serviced on the relevant terms by Max Motorsport’s nominated courier.

Where a paid free-shipping product becomes unavailable and no acceptable replacement/backorder arrangement is agreed, the applicable refund will be issued.

Free Shipping Processing

Free-shipping orders may take approximately 7–10 days to be processed and shipped after payment has been confirmed/cleared.

Delivery after dispatch remains subject to courier transit time.

Free Shipping Returns

Where a free-shipping product was correctly supplied and Max Motorsport accepts a discretionary/change-of-mind return, the customer bears reasonable return-shipping costs where legally permitted and a 10% handling fee may apply where legally permissible.

This does not apply where legislation prohibits the deduction or where the customer exercises a statutory defective-goods remedy.

30. RETURNS — IMPORTANT CONDITIONS

Except where legislation provides otherwise, Max Motorsport is not required to accept a return merely because a customer changed their mind, purchased the incorrect product, supplied incorrect vehicle information, dislikes the appearance, found the product cheaper elsewhere or no longer wants a correctly supplied item.

Max Motorsport may nevertheless accept a discretionary return.

A qualifying discretionary return must generally be:

• Unused
• Unfitted
• Unmodified
• Undamaged
• Complete
• In original condition
• In original packaging
• Accompanied by all components/accessories
• Accompanied by original proof of payment/invoice

31. 7-DAY RETURN PROCESS

Products alleged to have been incorrectly supplied should be reported and returned as soon as reasonably possible and, where applicable to Max Motorsport’s operational return process, within 7 days.

The product must not have been used and should remain in its original condition and packaging with proof of purchase.

Where Max Motorsport itself supplied an incorrect product, applicable statutory and contractual rights will apply. A mandatory statutory remedy is not lost merely because a contractual notification period has passed.

32. 10% HANDLING / SERVICE FEE

Where Max Motorsport correctly supplied the ordered product and nevertheless agrees to accept it back as a discretionary return, a 10% handling/service/restocking fee may be deducted where legally permissible.

The customer also bears applicable return courier/shipping costs for correctly supplied goods where permitted by law.

The 10% fee does not apply where the law requires Max Motorsport to accept the return without such a deduction.

33. DEFECTIVE, UNSAFE OR FAILED GOODS

Nothing in these Terms removes mandatory rights under the CPA or other applicable law.

Where qualifying goods fail to satisfy applicable statutory standards, the customer may have the remedies provided by law.

Max Motorsport may reasonably inspect returned goods to determine the alleged defect, product condition, whether modification occurred, installation method, physical damage, misuse or external causes and whether a statutory or supplier warranty applies.

The assessment process does not deprive a consumer of a statutory remedy.

34. DAMAGE AFTER SUPPLY

Subject to applicable law, warranties do not cover faults caused after supply by misuse, abuse, accident, collision, impact, negligent handling, incorrect installation, unauthorised modification, incorrect maintenance, incorrect wiring, water ingress caused after supply, racing, overloading, improper storage or use outside intended specifications.

35. IN-STORE PRODUCT CHECKS

Customers are requested to inspect in-store purchases before leaving the store. Where appropriate, electrical/audio products may be tested before leaving.

Inspection/testing provides evidence of the apparent condition and operation of the product at handover.

Once goods leave the store, Max Motorsport is not responsible for subsequent damage caused by the customer, installer, transporter or another external event.

This does not waive statutory rights concerning a latent or qualifying defect that could not reasonably have been identified during ordinary inspection.

36. MODIFIED, PAINTED OR INSTALLED PRODUCTS

Customers must inspect goods before modification or installation.

Where a product has been cut, drilled, painted, wrapped, welded, sanded, bonded, wired, programmed, dismantled, fitted, installed or otherwise materially modified, Max Motorsport may refuse a discretionary/change-of-mind return.

Modification may also affect Max Motorsport’s ability to determine the original condition or cause of failure. Mandatory statutory remedies remain unaffected.

37. SPECIAL-ORDER AND CUSTOM PRODUCTS

Certain goods may be specially imported, specially ordered, custom manufactured, custom painted, cut to specification, programmed, personalised or specifically procured for a particular customer/vehicle.

Cancellation/change-of-mind returns may be restricted to the extent permitted by law. Defective-goods rights remain unaffected where applicable.

38. RETURN AUTHORISATION AND PACKAGING

Customers should contact Max Motorsport before returning goods and provide:

• Name and contact details
• Order/invoice number
• Product details
• Reason for return
• Photographs/video where relevant
• Vehicle details where relevant
• Installer details where relevant
• Description of the alleged fault

Returned goods must be securely packaged. Original packaging should be retained until the goods have been inspected and, where appropriate, tested.

Subject to applicable law, the customer may be responsible for additional damage caused by inadequate packaging during a customer-arranged return.

39. ORDER CANCELLATIONS

Customers wishing to cancel an order should contact Max Motorsport immediately.

Where Max Motorsport voluntarily accepts a cancellation that it is not legally required to accept, reasonable costs actually incurred may be deducted where legally permissible, including applicable payment-processing charges, banking charges, administration costs and other direct transaction costs.

No cancellation charge will be imposed where applicable law prohibits it.

40. REFUNDS

Approved refunds are generally processed to the original payment method within approximately 5–7 business days after approval and, where applicable, inspection of the returned product.

Peach Payments

Peach Payments refunds may take approximately 2–10 business days to reflect after processing, depending on the customer’s bank/payment system.

Payflex

Payflex refunds typically take up to approximately 7 business days, subject to Payflex’s processes.

For qualifying full Payflex returns, instalments already paid may be refunded and remaining payments cancelled in accordance with Payflex’s applicable processes.

External payment-provider and bank processing periods are outside Max Motorsport’s direct control.

41. LABOUR, INSTALLATION AND THIRD-PARTY COSTS

Unless expressly agreed in writing or required by law, product pricing does not include third-party:

• Installation
• Removal
• Diagnostics
• Programming
• Panel beating
• Painting
• Wrapping
• Towing
• Storage
• Vehicle hire
• Transport
• Reinstallation
• Vehicle downtime

Where a suspected defect or compatibility problem becomes apparent, installation must stop and Max Motorsport must be contacted.

To the maximum extent permitted by law, Max Motorsport is not responsible for avoidable third-party costs incurred after the customer or installer knew, or reasonably should have known, of the problem.

42. LIMITATION OF LIABILITY

Nothing in these Terms excludes liability that applicable law does not permit Max Motorsport to exclude.

Subject to that qualification and to the maximum extent permitted by law, Max Motorsport will not be liable for indirect, incidental or consequential loss caused by incorrect installation, misuse, unauthorised modification, incorrect customer-supplied information, use contrary to instructions, road impact, third-party workmanship, third-party service-provider failures, customer negligence or circumstances outside Max Motorsport’s reasonable control.

43. CUSTOMER INDEMNITY

To the maximum extent permitted by law, the customer indemnifies Max Motorsport against third-party claims, losses or expenses arising directly from the customer’s unlawful product use, negligent installation, unauthorised modification, misuse, false or inaccurate information, breach of these Terms or infringement of another person’s rights.

This does not apply to the extent that the relevant loss was caused by Max Motorsport or where such indemnification is prohibited by law.

44. PRIVACY AND POPIA

Max Motorsport takes reasonable steps to protect customer personal information.

Personal information is processed in accordance with applicable South African privacy legislation, including POPIA and, where relevant, PAIA.

Personal information may be processed for legitimate purposes including orders, delivery, payments, customer support, fraud prevention, warranty administration, accounting, regulatory compliance, lawful marketing and service improvement.

Information may be shared where reasonably necessary with couriers, payment processors, technology providers, suppliers, warranty providers and professional advisers.

Please also refer to the Max Motorsport Privacy Policy.

45. RESPONSIBILITY FOR TRANSACTIONS

Max Motorsport takes responsibility for those aspects of transactions for which it is legally and contractually responsible, including the sale of goods/services sold by Max Motorsport, customer service and support, dispute handling, order administration and delivery arrangements made by Max Motorsport.

Independent third-party providers remain responsible for matters falling within their own services and control.

46. INTELLECTUAL PROPERTY

Unless otherwise indicated, Max Motorsport owns or is licensed to use the website’s original content, branding, layout, graphics, photographs, images and other proprietary material.

All Max Motorsport-owned images and content remain protected intellectual property.

Protected material may not be unlawfully copied, reproduced, scraped, republished, distributed or commercially exploited without authorisation.

Third-party trademarks remain the property of their respective owners.

47. PROHIBITED WEBSITE USE

Customers may not use the website to commit fraud, attempt unauthorised access, distribute malware, interfere with website security, unlawfully scrape protected information, impersonate another person, submit fraudulent payments, infringe intellectual property or engage in unlawful activity.

Max Motorsport may restrict access and take appropriate action in response to misuse.

48. PROMOTIONS

Promotions may run for limited periods, apply only while stocks last, apply to selected products, have quantity limits, geographical restrictions or other qualifying conditions.

Max Motorsport may pause, withdraw or amend a promotion where legally permissible.

Product-specific promotional terms must be read together with these Terms.

49. FORCE MAJEURE

To the maximum extent permitted by law, Max Motorsport is not responsible for delay or failure caused by events outside its reasonable control, including natural disasters, flooding, severe weather, fire, strikes, riots, civil unrest, war, government restrictions, epidemics/pandemics, courier-network disruption, telecommunications failure, electricity/infrastructure failure, supplier disruption or similar extraordinary events.

Max Motorsport will use reasonable efforts to minimise disruption where practicable.

50. ONLINE / ELECTRONIC TRANSACTION RIGHTS

Where ECTA or another applicable law grants a customer a mandatory cooling-off, cancellation, disclosure or other right in relation to an electronic transaction, that right will apply according to law.

Nothing in these Terms removes such a right.

Where legislation lawfully excludes a particular product or transaction from a cooling-off right, that statutory exclusion will apply.

51. COMPLAINTS AND DISPUTES

Customers are encouraged to contact Max Motorsport first so that the matter can be investigated.

Please provide your full name, invoice/order number, description of the issue, supporting photographs/videos, installer information where relevant and the remedy requested.

Email: info@maxmotorsport.co.za
WhatsApp: 060 567 3261
Telephone: 031 309 6914 / 031 309 8078 / 031 309 8085
Online Department: 031 065 0160

Nothing in these Terms prevents a consumer from approaching an appropriate regulator, industry ombud, tribunal or court where legally entitled to do so.

52. GOVERNING LAW AND JURISDICTION

These Terms and transactions with Max Motorsport are governed by the laws of the Republic of South Africa.

Subject to applicable statutory rights, disputes will be dealt with by a competent South African court, tribunal, regulator, ombud or other legally competent body.

53. DOMICILIUM CITANDI ET EXECUTANDI

Max Motorsport chooses the following address for formal legal process, notices and communications:

Max Motorsport
Shop U14, City View Centre
350 Umgeni Road Entrance
Durban, KwaZulu-Natal, 4001
South Africa

This address may be changed by appropriate notice or publication.

54. VARIATION

Max Motorsport may update these Terms from time to time to reflect changes in legislation, business processes, products, payment methods, courier arrangements, technology, suppliers, operational requirements or commercial requirements.

Changes will apply prospectively to the extent required by law.

Unless applicable law provides otherwise, the version governing a transaction will generally be the version applicable when that transaction was concluded.

55. SEVERABILITY AND NO WAIVER

If any provision of these Terms is invalid, unlawful or unenforceable, that provision will, to the extent possible, be severed or interpreted to comply with applicable law. The remainder will continue to apply.

A failure or delay by Max Motorsport in exercising a right does not automatically constitute a waiver of that right.

56. ENTIRE AGREEMENT

These Terms must be read together with applicable:

• Order confirmations
• Invoices
• Product descriptions
• Product-specific conditions
• Warranty terms
• Returns/Refund Policy
• Shipping Policy
• Privacy Policy
• Promotional conditions
• Expressly agreed written terms

Where a valid product-specific term differs from these general Terms, the specific term will apply to that product to the extent legally permissible.

57. IMPORTANT CUSTOMER ACKNOWLEDGEMENT

By purchasing from Max Motorsport, you acknowledge that:

1. You have had a reasonable opportunity to read these Terms.
2. Many Max Motorsport products are aftermarket/non-OEM automotive products.
3. Aftermarket products may require professional adjustment or preparation.
4. Accurate vehicle information must be supplied.
5. Compatibility must be checked before permanent installation.
6. Professional installation may be required.
7. Audio/electrical supplier warranties may require approved/accredited fitment.
8. Wheels must be inspected before tyres are mounted or balanced.
9. Body kits, spoilers and exterior products must be trial-fitted before painting or permanent modification.
10. Products must not be modified where an apparent defect or compatibility issue exists.
11. Damage caused by road impact, misuse, negligent installation, unauthorised modification or other external causes is not automatically a manufacturing defect.
12. Correctly supplied/change-of-mind returns are different from statutory defective-product returns.
13. The Max Motorsport 10% handling/service-fee model applies to qualifying discretionary returns where legally permissible.
14. Free-shipping orders may take 7–10 days to process and ship.
15. Cash deposits attract a 2% cash-deposit fee.
16. Online promotional pricing may differ from physical-store pricing.
17. Max Motorsport may photograph/video products before dispatch.
18. Private/customer-appointed couriers must be properly authorised.
19. Additional supplier warranties operate separately from mandatory statutory rights.
20. Nothing in these Terms removes any right that applicable South African law does not permit Max Motorsport to exclude.

58. CONTACT MAX MOTORSPORT

Maxspeed Motorstyling CC
Trading as: Max Motorsport
Registration Number: 2002/024488/23

Address:
Shop U14, City View Centre
350 Umgeni Road Entrance
Durban, KwaZulu-Natal, 4001
South Africa

Telephone: 031 309 6914 / 031 309 8078 / 031 309 8085
Online Department: 031 065 0160
WhatsApp: 060 567 3261
Email: info@maxmotorsport.co.za
Website: www.maxmotorsport.co.za

Merchant Country: South Africa
Transaction Currency: ZAR — South African Rand

Effective Date: October 2026
Last Updated: October 2026

END OF TERMS OF SERVICE & CONDITIONS OF SALE